Overview

Payroll is a highly sensitive and confidential area of the business. It is crucial that only the relevant people have access to this information. To ensure information is only discussed with authorised persons, Datacom will ask you to provide a list of authorised contacts. Typically, this will be the main contact and a backup. The details of the authorised contacts are recorded and will be verified before providing any information.

All instructions and communications will be with the authorised contacts. Datacom will not respond directly to the Client's employees.

Client Responsibilities

The Client shall nominate up to two administrators to communicate with Datacom.
All employee queries are to be dealt with by the Customer's own staff and these nominated staff may seek assistance from their EasiPay consultant.
Where required, administrators may seek assistance from their EasiPay consultant.
The Client will communicate with all third 3rd parties e.g.  queries from Government departments.

EasiPay Responsibilities

Your EasiPay consultant will update the Client contacts when advised and will only provide information to these persons to ensure the confidentiality of the payroll information.