Overview

What is the process when a client a no longer wishes to use the EasiPay service?

Client Responsibilities

• The Client will give 30 days notice of their intention to stop processing (as per the signed Supplementary Agreement)
• The Client will advise their EasiPay Consultant as soon as possible when the last pay run will be processed with Datacom.
• Once the contract has been terminated, the company will be end dated and the payroll data will no longer be available or retained (unless Datacom has been asked to provide ongoing storage services for the Client's electronic payroll records, subject to a separate agreement for these services).
• It is the Client's responsibility to extract the information they require prior moving to new provider e.g. employees' 52 weeks earnings data.
• Advise Datacom if they want to keep the data in Datacom or have this deleted. No note for keeping it, there are monthly charges associated 

EasiPay Responsibilities

• The EasiPay Consultant will create the End of Year reports and seek confirmation as to who should receive these reports:
• EasiPay Consultant will provide The Client two documents: Request for Data Deletion and Payroll Data Storage Service Schedule. The completion and return of either of these documents will instruct Datacom as to how Customer Data is to be treated on termination. Where no request for either option is received, Customer Data will be deleted