Overview

While there is an extensive list of standard reports that is already available on the system, there may be times when a specific report needs to be written. Reports can be requested to retrieve data:

• By time period using either the period end date or direct credit date
• From a date range either pay period or direct credit date
• By Pay Run – current pay run, previous pay periods

The Process:

There are several ways to fulfill a report request.

If you have access to Report Writer:

• There may already be an existing report, created by a previous person. You can run this for the required dates
• You can modify or copy an existing report to add additional fields
• You can create a new report. Once saved you can run this report as often as you need it.

If you do not have access to Report Writer or the report you require is more complex, you can request the report be created by a consultant. 

• The consultant will advise you when you can expect the report to be ready by
• Any report request will be completed after payrolls have been processed so this is not the quickest option
• Reports will be charged on a per hour basis
• If the request is too complex for the consultant, it will be referred to the Professional Services team. They will supply a Statement of Work (SOW) confirming the requirements, costs and timelines involved in completing the request
• Once the Report has been created according to the Client's requirements, and the validity of the report checked e.g. spot checks, the report is sent to the Client in accordance with security measures in place
• If you have access to Report Writer, the consultant may create the report and load it into your report library so you can run it as and when you require.

Note:

• Standard cost of $150 an hour applies to the creation of an additional report if the Consultant is able to create the report themselves. 
• If the request is too complex to be completed by a consultant, the request will be referred to the Professional Services team to prepare a SOW.
• If the request is too complex to be completed by the consultant or the Professional Services team, it will be referred to the Development team. The charge out rate will be $180 an hour.