Creating New User Accounts - Employee User

This article shows the steps required for adding an Employee User, to give access Employee Self Service (ESS) / Direct Access. Employees who wish to receive payslips via email will need an Employee User Account.
If desired, you can use a single account for both your Employee ESS / Direct Access account and your Payroll Administrator type role. To do this you will need to create the account as an Employee User account and add additional permissions / functions this. You cannot link an employee code to a Non-Employee type account.

To create a new User Account, navigate to the Company tab > Company users > right-click anywhere in Company User List and select Add Users.

In the Add User Wizard, select Self Service user and select Employee User.

A list of potential Employee User Accounts will populate, from which you can select which ones to create via the tick-boxes on the left hand side. Multiple accounts can be created at one time.

The User Account will default to the email address entered for the employee if there is one – however it can be changed to whatever suits your company preferences.

Note: User Account names are unique across all Datacom environments. On rare occasions you may receive an error when creating new User Accounts stating that the username is already in use. In these situations you will need to modify the username before continuing.

Note: The email address entered here will be sent an Account Activation Email which will be valid for 96 hours. If the link has expired and you need to send another, this can be done by right clicking on the User Account in the Company Users screen and selecting Resend Account Activation Email.

Most of the details for the new User Accounts will already be retrieved from the Employee Details screen, so it is generally advised to enter email addresses when creating new employees as it will make User Account creation easier.

Before creating the new accounts you may also wish to select the Email Payslip option if necessary, otherwise if this feature is required it will need to be added individually to each account. Typically the other User Roles are not used for Employee accounts.

To gain access to ESS, Employee Users must have the Employee Self Service User Role applied. When creating a new Employee User Account this role should be added automatically. If it is not, or if any further changes are required, please see the article on Creating Non-Employee User Accounts.