Reset Password

If the company has enabled password reset option for DA user then employees will be able to perform their own password reset.

Below is what the user will see when they go in DA home page

Once the user clicks "forgot password" they will then be asked for username

User will receive a password reset email once they have clicked the reset option

Password reset can also be performed once the user has logged in to their Direct Access

Once logged in click the drop-down arrow on the top-right corner next to the username, select Change Password.

The employee will need to follow the prompts as below, taking note of the Password Requirements on the right. 

Once done click the Save button.