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Reopening a Pay Run

Owned by michaella_Datacom
Sept 29, 2021
2 min read



Please carefully consider the implications when re-opening a finalised Pay Run where a job has been created for lodgement to ATO. 


Can Re-Open

Where the status of the STP submit event for the pay run is one of the following, there are no issues in re-opening the Pay Run and re-finalising as the STP reports were not sent to ATO, or was sent but not accepted at all by ATO:

  • Failed To Generate 
  • Exclude From Stp 
  • File Failed With Error  
  • File Failed 
  • Cancelled 
  • Pending Approval


Cant Re-Open

However, if the STP job status for the Pay Run is one of the following, it is strongly suggested that you do not re-open and re-finalise the Pay Run: 

  • Pending 
  • Files Sent To Ato
  • Failed To Process Receipts 
  • File Processed With Warnings 
  • File Accepted 
  • File Partially Processed



If you do have to reopen the pay run please ensure:

  • The changes you are making will not change the Employer and Employee data already sent. For example, the bank file failed and you need to open pay run, enter the correct information and re-finalise. 
  • When refinalising ensure you select 'Do not send data to ATO for STP' option. A new STP job will still be created for the Pay Run however it will not be sent to ATO.




If you absolutely have to make changes to pay data, then please make the changes in a Manual Pay Run and create another submit event.

If you have to open the Pay Run, and additional employees were added, but no one was removed, then you can:

  • Finalise the Pay Run and create a new submit event as normal, or
  • Finalise the Pay Run with 'Do not send data to ATO for STP' option selected, then create an Update Job for the affected employees - this is the preferred option. 

if you opened the Pay Run and removed employees then:

  • Finalise the pay run with 'Do not send data to ATO for STP' option selected and create an update job for the affected employees



Note: do not re-open a Pay Run if its not the latest Pay Run



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