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Banking Options
Silas Stratford
Overview
Datapay offers a number of different options for you as a client to pay your employees. These can be split into three main categories based on function / process. The below guide outlines and explains these different options.
Reference Information
Direct Banking
Datacom has relationships with ANZ, BNZ, ASB and Westpac which allow for clients to use "Direct Banking". With this banking option a Bank File is included in your final distribution and sent to our SFTP / file share server, and from there forwarded on to your bank. Once the bank receives the file they will process it immediately, with funds being available for employees typically within 20 minutes.
As this process happens very quickly, there is no possibility of cancelling or preventing a pay run from direct crediting once it has been finalised.
Since the process is automatic, unlike with the old method of Datacom/AMSL banking there is no requirement to finalise your pay run during the support window. For BNZ clients they will accept and process bank files up until 11:15 P.M. and ANZ + Westpac will accept bank files up until 8:30 P.M.
Pay Runs finalised before the Direct Credit date will still send the Bank File to our SFTP server, however it will be held there until the Direct Credit date where it will be sent to ANZ / BNZ / ASB /Westpac once the service opens in the morning for processing.
To use this service, clients must fill out an application / direct debit authority form which Datacom will pass on to ANZ, BNZ, ASB or Westpac for processing.
There are some differences between the services offered by each of the banks however:
| ASB | ANZ | BNZ | Westpac |
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| ASB | ANZ | BNZ | Westpac |
---|---|---|---|---|
Source of Funds | Direct Debit | Direct Debit | Direct Debit | Direct Debit |
Banking Service Window | 9:00am to 11:00pm* | 8:45am - 8:30pm | 6:30am - 11:15pm | 9:00am - 8:30pm |
Invalid employee bank account | Invalid employee rejected, other employees processed | Invalid employee rejected, other employees processed | Full bank file rejected | Invalid employee rejected, other employees processed |
Failure / Success Notifications | Success, Partially Processed and Failure email notifications | Success and Failure email notifications | Success and Failure email notifications | No email notifications to client. Internal alerts** (see note below) |
Support window from Datacom | 8:30 - 5:30pm* |
Note: Direct Banking service window extends beyond that of our support service. Clients can finalise and send bank files to their chosen Direct Banking service past 5:30pm, however there is no support available from Datacom should an issue arise.
ASB Direct Banking is available until 11:00pm, however support from ASB finishes at 7pm. Any files that fail between 7pm and 11pm will wait until the following business day to process. You will still receive the Failed email notification, and can resend another bank file once sufficient funds have been deposited to the nominated account - however the replacement bank file cannot process until the failed one is manually removed by ASB.
Note: with Westpac Direct Banking if the payment fails due to insufficient funds, they will send an internal alert to your Relationship Manager within Westpac. They will continue trying to process the payment up until 10:30pm so that payment can be processed if additional funds are made available.
There is a charge for using Direct Banking, which comes from the respective bank via Datacom and appears on your monthly invoice.
Manual Banking
Clients are also able to be sent a bank file via email in the Final Distribution. This bank file would then need to be uploaded onto your online banking portal for payment.
Please see the below section on Bank File Formats to view the available banks and file types Datapay can produce.
Bank files sent via emailed distribution will be encrypted using the password of the user they were sent to. The bank file will need to be decrypted before it can be uploaded to any online banking portal.
For instructions on how to complete this process, please follow our guide on Opening Distribution Zip Files.
There is no charge for Manual Banking.
Bank File Formats
Below is a list of the bank file formats Datapay can produce.
Some formats are shared between Manual banking and Direct banking. The difference between these two methods comes down to where the bank file it set up to be sent upon pay run finalisation.
Bank File Format | Manual Banking | Direct Banking |
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Bank File Format | Manual Banking | Direct Banking |
---|---|---|
ANZ Direct | Yes | No |
ANZ Transactive | Yes | Yes |
ASB Fastnet Office | Yes | No |
ASB Direct Banking | No | Yes |
Bank of America EFD | Yes | No |
BNZ Direct Banking | Yes | Yes |
BNZ PC Banking | Yes | No |
Citibank (NPR) | Yes | No |
Citibank (PDC) | Yes | No |
HSBC | Yes | No |
J.P. Morgan | Yes | No |
Kiwibank GIFTS | Yes | No |
National Bank DirectLink | Yes | No |
Standard Chartered Bank | Yes | No |
TSB (Specific) | Yes | No |
Westpac Deskbank | Yes | No |
Wespac Direct Banking | Yes | Yes |
Westpac QuickPay | Yes | No |
Before changing banks it’s important to confirm that Datapay can produce a bank file for your new bank. Switching to a bank we do not support may result in you not being able to pay your employees.
If you are at all unsure, please contact Datapay for confirmation.
AMSL (often referred to as "Datacom Banking")
Note: this service has now been discontinued. All AMSL banking clients have been migrated to the replacement service: ASB Direct Banking
Datacom has a direct link set up with AMSL (ASB Managed Services Limited) where on finalisation your bank file is held by us and sent in batches throughout the day to AMSL. If your pay run is finalised before the Direct Credit date then it will be held by DataPay and sent through with the first batch on the DC date.
The first automatic banking batch is at 9:00 A.M. with the last being at 6:00 P.M. Any pay runs finalised after this time will not be sent to AMSL for processing unless done so manually by the Support Team.
Bank files are held by AMSL and processed at approximately 6:00 P.M. each night. Employees who bank with ASB should receive their pay that same night, while those that bank with other institutions typically receiving payment the following morning.
As bank files are held for some time and not processed until the evening, there is the possibility of cancelling this process and returning your pay run back to "In Progress" if further changes are required. There is a charge for this service.
To use this service, clients must register with AMSL and arrange for a LoC to be set up. This process can take between 1 - 4 weeks to complete.
AMSL Banking is no longer offered to new clients. ASB has discontinued the service for non ASB clients using a Letter of Credit. In time ASB will migrate their clients still using this service on to a new direct banking system.
There is a charge for using AMSL banking, which you receive directly from ASB.
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