Dealing with Employee Questions

Employees can access their income statement by following these instructions:

I. Log in to myGov using your email address or mobile phone number.
II. Select ATO online services.
III. Click on My profile at the top of the screen.
IV. Select My employment and then Income statement.

On the screen employees will see their income earned from you for the financial year and the tax withheld. If an employee is using a registered tax agent they will already have access to this information to complete the tax return.

Post “Mark as Final” Status

If you discover an error after finalizing and declaring YTD data, you can still make an amendment however you will need to do an update job to unmark the “Mark as Final” for the employee(s) impacted then complete the reversal and adjustment through another update job.

When you are ready to finalize, redo the “Mark as Final” process for the unmarked employee(s) again through an update job and you are done.

Scenarios that would fail submission to the ATO

Where an employees data has the following it will fail submission with ATO.

Employee has an overall negative value for one or more pay types captured in CSV STP Employee report. ATO does not accept negative values.
One or more allowance category is not set up correctly

If you come across the above scenarios while reconciliation, please speak to the DataPay Support Team if you are unsure of how to resolve this on your own as this submission will be rejected by the ATO.