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Overview

Datapay offers a number of different options for you as a client to pay your employees. These can be split into three main categories based on function / process. The below guide outlines and explains these different options.

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Reference Information

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titleDirect Banking

Direct Banking

Datacom has relationships with ANZ, BNZ and Westpac which allow for clients to use "Direct Banking". With this banking option a Bank File is included in your final distribution and sent to our SFTP / file share server, and from there forwarded on to your bank. Once the bank receives the file they will process it immediately, with funds being available for employees typically within 20 minutes.

Note

As this process happens very quickly, there is no possibility of cancelling or preventing a pay run from direct crediting once it has been finalised.

Since the process is automatic, unlike with Datacom/AMSL banking there is no requirement to finalise your pay run during the support window. For BNZ clients they will accept and process bank files up until 11:15 P.M. and ANZ + Westpac will accept bank files up until 8:30 P.M.

Pay Runs finalised before the Direct Credit date will still send the Bank File to our SFTP server, however it will be held there until the Direct Credit date where it will be sent to ANZ / BNZ / Westpac once the service opens in the morning for processing.

To use this service, clients must fill out an application / direct debit authority form which Datacom will pass on to ANZ, BNZ or Westpac for processing.

There are some differences between the services offered by each of the banks however:

ASB Managed Service (AMSL)

DISCONTINUED

ANZ

BNZ

Westpac

Source of Funds

Letter of Credit

Direct Debit

Direct Debit

Direct Debit

Banking Service Window

Pay runs finalised throughout the day held at ASB and processed between:

6:00pm - 7:00pm

8:45am - 8:30pm

6:30am - 11:15pm

TBC - 8:30pm

Invalid employee bank account

Invalid employee rejected, other employees processed

Full bank file rejected

Full bank file rejected

Invalid employee rejected, other employees processed

Failure / Success Notifications

Success and Failure email notifications

Success and Failure email notifications

Success and Failure email notifications

No email notifications to client. Internal alerts** (see note below)

Support window from Datacom

8:30 - 5:30pm*

Info

Note: Direct Banking service window extends beyond that of our support service. Clients can finalise and send bank files to their chosen Direct Banking service past 5:30pm, however there is no support available from Datacom should an issue arise.

Info

Note: with Westpac Direct Banking if the payment fails due to insufficient funds, they will send an internal alert to your Relationship Manager within Westpac. They will continue trying to process the payment up until 10:30pm so that payment can be processed if additional funds are made available.

There is a charge for using Direct Banking, which comes from the respective bank via Datacom and appears on your monthly invoice.

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titleManual Banking

Manual Banking

Clients are also able to be sent a bank file via email in the Final Distribution. This bank file would then need to be uploaded onto your online banking portal for payment.

Please see the below section on Bank File Formats to view the available banks and file types Datapay can produce.

Bank files sent via emailed distribution will be encrypted using the password of the user they were sent to. The bank file will need to be decrypted before it can be uploaded to any online banking portal.
For instructions on how to complete this process, please follow our guide on Opening Distribution Zip Files.

There is no charge for Manual Banking.

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titleBank File Formats

Bank File Formats

Below is a list of the bank file formats Datapay can produce.

Some formats are shared between Manual banking and Direct banking. The difference between these two methods comes down to where the bank file it set up to be sent upon pay run finalisation.

Bank File Format

Manual Banking

Direct Banking

ANZ Direct

Yes

No

ANZ Transactive

Yes

Yes

ASB Fastnet Office

Yes

No

Bank of America EFD

Yes

No

BNZ Direct Banking

Yes

Yes

BNZ PC Banking

Yes

No

Citibank (NPR)

Yes

No

Citibank (PDC)

Yes

No

HSBC

Yes

No

J.P. Morgan

Yes

No

Kiwibank GIFTS

Yes

No

National Bank DirectLink

Yes

No

Standard Chartered Bank

Yes

No

TSB (Specific)

Yes

No

Westpac Deskbank

Yes

No

Wespac Direct Banking

Yes

Yes

Westpac QuickPay

Yes

No

Note

Before changing banks it’s important to confirm that Datapay can produce a bank file for your new bank. Switching to a bank we do not support may result in you not being able to pay your employees.

If you are at all unsure, please contact Datapay for confirmation.

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titleAMSL (often referred to as "Datacom Banking")

AMSL (often referred to as "Datacom Banking")

Datacom has a direct link set up with AMSL (ASB Managed Services Limited) where on finalisation your bank file is held by us and sent in batches throughout the day to AMSL. If your pay run is finalised before the Direct Credit date then it will be held by DataPay and sent through with the first batch on the DC date.

The first automatic banking batch is at 9:00 A.M. with the last being at 6:00 P.M. Any pay runs finalised after this time will not be sent to AMSL for processing unless done so manually by the Support Team.

Bank files are held by AMSL and processed at approximately 6:00 P.M. each night. Employees who bank with ASB should receive their pay that same night, while those that bank with other institutions typically receiving payment the following morning.

As bank files are held for some time and not processed until the evening, there is the possibility of cancelling this process and returning your pay run back to "In Progress" if further changes are required. There is a charge for this service.

To use this service, clients must register with AMSL and arrange for a LoC to be set up. This process can take between 1 - 4 weeks to complete.

Info

AMSL Banking is no longer offered to new clients. ASB has discontinued the service for non ASB clients using a Letter of Credit. In time ASB will migrate their clients still using this service on to a new direct banking system.

There is a charge for using AMSL banking, which you receive directly from ASB.

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Opening Distribution Zip Files

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