Additional Report Request
Whilst there is an extensive list of standard reports there may be times when a specific report needs to be written.
Reports can be requested to retrieve data from
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There are a number of ways to fulfil fulfill a report request:
If you have access to the report writer:
- There may be a report already, created by a previous person. You can run this for the required dates.
- You can modify or copy an existing report to add additional fields
- You can create a new report. Once saved you can run this report as often as you need it.
If you do not have access to the report writer or the report you require is complex
- You can request the report from your consultant
- The consultant will advise the ETA for the report.
- Any report request will be completed after payrolls have been processed so this is not the quickest option.
- Reports will be charged on a per hour basis.
- If the request is too complex for the consultant, it will be referred to the Professional Services team. They will supply a SOW confirming the requirements, costs and timelines involved in completing the request.
- Once the Report has been created according to the client's requirements, and the validity of the report checked e.g. spot checks, they will send the report to the client in accordance with the Security measures in place.
- If you have access to the report writer, the consultant may create the report and load it into your report library so you can run it when you require.
Things to note:
- Standard cost of $150 an hour applies to the creation of the additional Report if the Consultant is sure they can create the report.
- Sometimes, consultants may not be able to create the report. In such cases, these reports will be handed over to the Professional Services team to prepare a SOW.
- If the request is too complex to be completed by the consultant or the PS Professional Services team, it will be referred though to the Development team to be created. The charge out rate will be $180 an hour.