Once Multi Factor Authentication (MFA) has been enabled for your company, Non-Employee User Accounts will need to use an authenticator to log into all desktop payroll applications and web portals (ESS / DA). MyPay is not available for non-employee users.

The below guide has been split into two sections:

Registration (First Login)

Upon logging to your desktop application for the first time after MFA has been enabled, you will be greeted by the following screen with the option to either set up your account for MFA, or to 'Skip'. The option to skip is only offered once, and users will not be able to log in a second time without setting up their account for use with MFA.

After selecting "Log in with an authenticator" users will be taken to the below page to start the process of registering with MFA. You will be required to download a 3rd party authenticator - this can either be a mobile phone app, or a desktop application. Common options are Authy or Google Authenticator, however if you already have another authenticator app installed you should be able to use this as well.

If you are using a mobile app authenticator then scan the QR code on the screen when prompted. If you have opted to use a desktop app you will need to manually enter in the code underneath the QR code.

Once entered, your authenticator should produce a 6 digit code for you to enter into the application in Step 3 below:

After successfully linking your account to the authenticator, the final step in the process will require you to to set up 5 security questions. There are a number of question options available to select from.

Once complete, you will be shown a final screen indicating that the process has been successful. The 'Finish' button will then log you into the payroll application.

Subsequent Logins

After entering your username and password into the desktop application, the below MFA screen will appear:

Open your authenticator application (either desktop or mobile app) and enter the 6 digit code provided. On successful entry, the below screen will display:

You are provided with the option to have your browser remember you for the remainder of the day. If selected, during the current day you will not need to use the authenticator to log in to the application. On the following day you would then be prompted to use the authenticator to log in again, and be given the option to be remembered for another day.

After pressing 'Continue' you will be logged into the desktop application.

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