User Roles can be bulk assigned or unassigned from User Accounts via a Datacom only import. This import is not directly available for clients to use at this time.

Data must be supplied in the correct format using the supplied template which is attached to this page.

Information for filling out the template:

A sample row has been left in the template as a guide - please remove this before submitting the file to the Support Team for import.
Remember that each Employee User Account is created with the Employee Self Service User Role already assigned.
The 'Company Code' column must be filled in for every row, however only one code can be used throughout the entire file - i.e. if you need to import for two companies you will need to use two separate import files.
Data in the RoleName column must match an existing User Role exactly. For a list of User Roles you can look in the Company Users screen or the DataHelp article on User Roles.
Data in the ApplicationName column can either be "DataPay Web Client" or "DataPay Client". The Application and Role must be a valid combination.
Data in the ActionName column can either be "add" or "remove".

Please note:

Datacom charges our standard consulting rate for any imports completed on behalf of clients. There is a minimum charge of 1 hour.
We are not able to alter / modify / make corrections to any data supplied.
Data to import must be supplied in the correct format for our system to accept using the supplied templates. We cannot convert data into this format on your behalf.

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